Player Choice

Television Experience Design

Watching habits on a television differ from a phone or computer: you navigate with the remote, the channel list has to be readable on the big screen and the programme information must appear together with the channel name. For this reason, players suited to the remote are preferred on Android TV-based devices.

Player choice does not change the content scope; it only determines the interface and the settings available. The same subscription can be used on different players. The setup flow IPTV setup guide, adding a playlist on the M3U setup page.

  • Has the device's app support and version been checked?
  • Has the playlist address or login details been entered in full?
  • Have the channel groups and favourites been organised?
  • Has the programme guide been defined and matched?
TiviMate setup: adding a playlist and configuring the channel layout on an Android TV device Android TV
on the Fire TV Stick

Completing the TiviMate Setup in Five Steps

Setup on television-based players is completed in five steps: the app is installed, the playlist is added, the data is fetched, the channel layout is created and the guide is defined. The steps are done with the remote control in a few minutes.

  1. 01

    Install the app on the device

    The player is downloaded from the device's app store. On some devices it may not appear in the store list; in that case the device's app support is checked.

  2. 02

    Open the add playlist screen

    When the app is opened for the first time, the add playlist section appears. On later uses, a new playlist is added from the settings menu.

  3. 03

    Enter the subscription details

    The M3U playlist address or the Xtream login details are selected and typed into the fields. After saving, the player starts fetching the channel list.

  4. 04

    Organise the channel groups and the favourites

    Categories you do not want to see are hidden, frequently watched channels are added to favourites and the order is changed.

  5. 05

    Define the programme guide

    The guide source is added and channel matching is carried out. Once matching is complete, the current programme information appears in the channel list.

Make signing in with the remote easier

Typing a long playlist address on a television is a chore; copying the address from your phone and pasting it into the login field is the most practical method. Once the details are entered they should be checked on the screen and the playlist refreshed if needed. If the stream freezes IPTV freezing page are followed.

Television Settings

In Player Setup Points to Check

On television-based players the picture, sound and remote control experience are part of the setup. The headings below summarise the checks made after installation.

Points to check after the TiviMate setup
Check item Why it matters How to check
AppDevice support On devices that are not in the app store, the setup is done with another player. The device's app support and version are checked; if needed, an alternative player is chosen.
PlaylistData fetch If the playlist appears empty, the login details may be incomplete or the connection may be interrupted. The details are checked again, the playlist is refreshed and the app is restarted.
PictureResolution and screen compatibility Settings that do not match the device resolution can distort the picture. The aspect ratio and resolution settings are set to the value the device supports.
SoundSound and subtitle preferences The audio track or subtitle selection may differ from channel to channel. The sound and subtitle options on the playback screen are checked for each channel.
GuideProgramme information If the guide is not configured, the programme name and time information do not appear. The guide source is added, matching is carried out and the channel list is refreshed.
ScopeSimultaneous devices If the same subscription is opened on two devices at the same time, the stream may be cut off. The subscription is defined for 1 simultaneous device; a separate subscription is taken for a second screen.

When the checks are complete, smooth viewing on the television is provided. If the channels do not open at all IPTV not opening page, if programme information does not arrive, the steps on the EPG not working pages.

Subscription Options

For Watching on a Television: Subscription Durations

The playlist and login details remain valid for the duration of the subscription. The content scope is the same across all duration options; the choice determines the total amount and the monthly average.

3-month subscription

30 EUR single simultaneous device

A short-term option for setting up the player and trying out the channel layout.

  • Single-device use
  • Live TV, movie and series scope
  • Setup support

6-month subscription

50 EUR single simultaneous device

For balanced use once the favourite lists and the guide are established.

  • Single-device use
  • Average 8.33 EUR per month
  • Setup support

1 subscription = 1 simultaneous device

Subscriptions are defined for a single simultaneous connection. Users who want to watch on a second device at the same time need a separate subscription per device.

Multiple device total

For 2 devices the total is 60 EUR for 3 months, 100 EUR for 6 months and 160 EUR for 12 months; for 3 devices it is calculated as 90 / 150 / 240 EUR.

3-hour trial and 3-day refund

The trial period is 3 hours and the refund period for subscriptions is 3 days. The details of the terms are on the refund and subscription terms page.

Each subscription is defined for 1 simultaneous device; the same subscription cannot be used on two televisions at the same time. Trial and refund terms refund and subscription terms, current prices IPTV prices page.

Frequently Asked Questions

TiviMate Setup FAQs about

What is TiviMate?

TiviMate is a player app used on televisions and media boxes. It plays the subscription's channel list, movie and series titles and the programme guide; the app itself does not provide any streams.

Which devices can TiviMate be used on?

Android TV-based televisions and media boxes are the devices where this app is most commonly used. Its availability and version in the app store may vary depending on the device manufacturer; the device's app support is checked before installation.

How is TiviMate set up?

The app is installed on the device and opened. The first screen shows the add playlist section; the playlist is created here by entering the M3U playlist address or the Xtream login details.

How is the programme guide defined?

The player's guide settings are opened, the EPG source is added and channel matching is started. Once matching is complete, the programme currently on air appears in the channel list.

How are channel groups and favourites organised?

The categories you want to see are selected in the group settings, frequently watched channels are added to favourites and the order is changed. The layout you set up is stored on the device.

Do the extra features inside TiviMate affect the subscription?

The app may include extra features depending on its own version; these do not change the scope of the subscription. Subscription scope is always determined by the content and the number of simultaneous devices.

What should I do if the stream does not open or freezes?

First the playlist is refreshed and the app is restarted. If the problem continues, the login details, connection speed and number of devices are checked; the detailed steps are on the troubleshooting pages.

For alternative players, you can look at the IPTV apps page, and for playlist methods the M3U setup pages.

Player Support

Write to us about the television player setup and
channel layout.

Fast Support

Share your device model, the player you use and the error you see; let us complete the playlist and guide settings together.

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